Experienced product designer · 13+ years in the field
I design products and services
that deliver results for businesses and improve people’s lives.
Over the past few years, my work has focused on complex systems, data-heavy workflows, and multi-stakeholder journeys.
Based in London · Available for work
01Password protectedSupervisors
& dataContact centre operations · Monitoring · Alerts
& dataContact centre operations · Monitoring · Alerts
Featured case studyFrom fragmented operational data to proactive action ↗
02Password protectedConversation
assessmentsQuality review · Compliance · Coaching
assessmentsQuality review · Compliance · Coaching
Draft case studyMaking conversation quality visible at scale ↗
03Product growth:
Referral programmeSumUp · Research · Strategy
Referral programmeSumUp · Research · Strategy
Product growth case studyTurning merchant insight into referral opportunities ↗
About me
Multidisciplinary designer.
Focused on people.
With over 13 years of experience in design, I am a multidisciplinary professional specialising in UX and product design. I am passionate about solving complex problems and helping the companies I work with turn ideas into products that positively impact customers’ lives.
Languages
- PortugueseNative
- EnglishFluent
- SpanishBasic
Additional information
Right to work | Borderless
I have the right to work in the UK and EU without employer sponsorship.